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FAQ
What style will look good on me?
If you're looking for everyday go-to lashes, our Iso-Gentle lash series is the perfect choice. The ultra-soft lash band provides a super comfortable sensation throughout the day. For a natural and well-matched look with your daily makeup, we recommend the 'Breath,' 'Harmony,' and 'Healing' styles. If you prefer a stronger eye makeup, try the 'Echo' and 'Touch' styles to enhance your look. For bold and dramatic styles or special events and parties with heavy makeup, the Iso-Tender and Iso-Friendly lashes are great options. If you desire a cat-eye style with lifted outer corners, you can try 'River,' 'Tide,' and 'Bled.' And for enlarged eyes with enhanced eye contour, consider 'Ripple' and 'Flam'.
How do I remove the lashes?
To effectively remove the lash glue, we recommend using an oil-based makeup remover. Simply saturate a cotton pad with the makeup remover and gently press it over your eyes for 30 seconds. Afterward, gently wipe off the false eyelashes. To ensure longer wear and extended usage times, use a cotton swab to clean any remaining glue residue from the lash band.
How do I apply the lashes?
To achieve a super convenient application method for every lash lover, we have developed two applicator tools: Gentle Clip and Mini Ballerina. Gentle Clip is the perfect companion for Iso-Gentle lashes. It is specifically designed to work seamlessly with ultra-soft band strip lashes, allowing for a one-step easy application, providing a balance between comfort and convenience. Equipped with a silicone head clamp, it offers both anti-slip properties and lash protection. Mini Ballerina is a compact and lightweight tool designed with ergonomic considerations. It enhances comfort during use by considering factors such as weight, curvature, and rebound force, making the process of wearing eyelashes effortless and simple. For detailed application steps, please refer to the Tutorial page.
How many times can I wear the lashes?
All of our lashes can be worn multiple times with proper care. Depending on the different series and their features, Iso-Gentle lashes can be worn approximately 3-5 times due to their soft and flexible band, Iso-Tender lashes can be worn 15+ times as their band is quite durable, and Iso-Friendly lashes can be worn approximately 5 times. After removing the lashes, it is recommended to clean the lash band and remove any glue residue to preserve the lash condition and maintain the shape of the band. To maximize the number of uses of your lashes, we highly recommend placing them in their original casing when not in use.
How long does it take for shipping?
Shipping Time: The time frame of an order delivery is divided into two parts:
Processing time: 1 Day
Shipping time: 3-5 Days
Order before 3pm to receive your order in 3-5 business days (Monday - Friday). Any orders placed after 3pm on Friday will be shipped out on Monday. Any orders placed after 3pm on Saturday will be processed on Monday. Please refer to our shipping details page for full details.