If you are not completely satisfied with your purchase, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery.

If your shipment arrives with damaged or incorrect items, please repackage the items in the original shipping container and refer to our return procedures (below).

Upon receipt of your order, please thoroughly inspect all packaging for missing, damaged, or incorrect parts. If you receive a missing, damaged or incorrect product, please contact us as soon as possible so that we can assist you with your return for an exchange or refund.


All return requests and exchange requests should be made by contacting us. In some cases, specific shipments may not be subject to return, but we will provide instructions on how to destroy or dispose of these products.

Non-returnable products are listed as below:

  • Marked with Non-returnable label on package/ product when you ordered it. Or we state it is a non-returnable item on purchase page.Custom products.
  • Used products.

Isopia was established on the philosophy that exploring the balance between inner and outer beauty. Our inspiration is from the ancient Greek “ισορροπία” which means balance. We aim to encourage women to be the daring and brave explorer to find their own balance.

Iso-Gentle Lashes TOUCH- Ultra-soft Band - Isopia Beauty

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